Privacy Policy

1. Controller

The controller responsible for data processing within the meaning of applicable data protection law is:

Ramin Ghazvini
Steigerstraße 7
45329 Essen
Germany

Email: support@yoursalways.app
Fax: +49 32 221855879

2. What data do we process?

Account data

When you register, we collect:

• Email address (for authentication and notifications)
• Display name and profile picture (optional, freely chosen)
• Name of the shared space
• Relationship date (for milestones and countdowns)

Content you create

The app stores all content you consciously create and share:

• Love letters (text, chosen paper style and color, drafts, scheduled send times)
• Responses to daily check-in questions
• Appreciations and reactions to them
• Favorites entries (preferences and notes about your partner)
• Whiteboard drawings
• Visit and travel data (date, title, notes)
• Milestones and special moments
• Current mood and "I need you" signals

This content is exclusively visible to the two of you — no third party has access to it.

Technical data

• iOS version and device type (for technical support)
• Push notification token (for notifications)
• Anonymized usage statistics and error reports

Subscription data

When you purchase a Premium subscription, purchase data is processed via the Apple App Store and our payment service provider RevenueCat. We do not store any payment data ourselves (such as credit card numbers).

3. Legal basis

The processing of your data is based on:

• Art. 6(1)(a) GDPR — Consent (e.g., push notifications)
• Art. 6(1)(b) GDPR — Contract performance (provision of all app features)
• Art. 6(1)(f) GDPR — Legitimate interests (security, bug fixing, app improvement)

4. Sharing data with third parties

We only share personal data with third parties in the following cases:

Supabase (Infrastructure & Database)

RevenueCat (Subscription Management)

Apple App Store

Data is only shared with additional third parties with your explicit consent or when required by law.

5. Retention periods

• Account data: Until account deletion
• Letters, check-ins, appreciations, milestones: Until account deletion or deletion of the content by you
• Whiteboard: Until reset by one of the partners
• "I need you" signals: Automatically deleted after 24 hours
• Push tokens: Until logout or app uninstallation
• Usage statistics and error reports: Maximum 12 months
• Subscription data: According to statutory retention periods (max. 10 years)

After account deletion, all personal data and content will be irreversibly deleted within 30 days.

6. Your rights

As a data subject, you have the following rights:

To exercise your rights, contact us at: support@yoursalways.app

You also have the right to lodge a complaint with the competent data protection supervisory authority. The responsible authority is the State Commissioner for Data Protection and Freedom of Information of North Rhine-Westphalia (ldi.nrw.de).

7. Data security

All data is transmitted in encrypted form (TLS/HTTPS). The database infrastructure is secured by Row-Level Security (RLS) — each user can only access their own shared space. Passwords are never stored in plain text.

8. Changes to this policy

We reserve the right to update this Privacy Policy as needed. For significant changes, we will notify you via the app or by email. The date of the last update is shown at the bottom of this page.

9. Contact

For questions about data protection or to exercise your rights:

Ramin Ghazvini
Steigerstraße 7, 45329 Essen, Germany

Email: support@yoursalways.app
Fax: +49 32 221855879